Further information

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If you are ever unsure of a technical or practical issue, you can always check this page for guidance before contacting us. We will always try to ensure that this stays up to date!

Adding a Fundraising Profile

Last updated on 7th December 2010

We encourage all fundraisers to set up online fundraising pages with one of our supported systems. Once you've done this, you can save the URL or link to this page along with your challenge booking, so that we can track your progress.

In order to enter your online fundraising profile, head to the Challenge Control Panel, available in My Choose a Challenge. Log in using the original account you used to sign up to the challenge, and then scroll down to the challenge you need.

Unless online fundraising has been disabled for your challenge, you'll be able to enter the link into the available box. Make sure to include the complete link, including "http://www." at the start. The automated process should tell you whether your page has been accepted or not. If you make a mistake, or change the URL of your profile, you can clear the details and start again, but this feature is only available until the date of your challenge.

Tags: online fundraising, my choose a challenge, challenge control panel, challenges,

Paying a balance or deposit after registration

Last updated on 7th December 2010

Once you've signed up to a challenge, it's easy to make any further payments for it through your Challenge Control Panel, available in My Choose a Challenge. Log in using the original account you used to sign up to the challenge, and then scroll down to the challenge you need.

If there are any additional products available then they will be listed here. Click "Add to Basket" for each of the products you want to purchase, and then head to the Shopping Basket to complete payment. Once you've entered your card details, and passed any security checks, you will be emailed a copy of your receipt.

If this does not arrive, or you have any other difficulties, then please contact us.

Tags: payment, balance, deposit, challenge control panel, my choose a challenge, challenges,