Further information

Foreign Currency Payments

Last updated on 7th December 2010

All payments made on our website are processed in accordance with our Payment Policy, but this page is tasked with providing some jargon free general information regarding non-sterling payments.

United States of America

We are a registered company in England and Wales (company number 06933942 and VAT number 983 8602 77), which means that all of the services which we provide from our UK offices are subject to VAT (our “place of supply” is the UK). So, even if you live in the USA and you're taking part in one of our challenges in the USA, VAT must be included in the price you pay. If you require a VAT invoice then please contact us.

We advertise our challenges for a fixed price per person in US dollars. This amount must be converted to sterling, at the daily market rate, in order for the UK tax man to calculate his fair share. We bear all of the exchange rate risk associated with processing payments in this manner to keep things simple. That means the sterling amount shown on your invoice will fluctuate with daily exchange rate movements, and so it will be different from the sterling amount shown on other invoices - this is perfectly fine as the US dollar amount will remain the same.

Tags: payments, dollars, euros, foreign currency, exchange rates,

Paying a balance or deposit after registration

Last updated on 7th December 2010

Once you've signed up to a challenge, it's easy to make any further payments for it through your Challenge Control Panel, available in My Choose a Challenge. Log in using the original account you used to sign up to the challenge, and then scroll down to the challenge you need.

If there are any additional products available then they will be listed here. Click "Add to Basket" for each of the products you want to purchase, and then head to the Shopping Basket to complete payment. Once you've entered your card details, and passed any security checks, you will be emailed a copy of your receipt.

If this does not arrive, or you have any other difficulties, then please contact us.

Tags: payment, balance, deposit, challenge control panel, my choose a challenge, challenges,

Payment Options

Last updated on 7th December 2010

The cost of your challenge can be covered in these two ways.

Self Funded

You pay for the costs associated with your challenge and 100% of the funds you raise go to your charity. The Self Funded payment method is available for all challenges and for all charities. You will be informed of your charities preferred fundraising method when you sign up to your challenge.

Sponsorship Funded

Some charities allow you to take part in challenges for them using the Sponsorship Funded payment method. If you raise at least the “Sponsorship Requirement” by the “Sponsorship Deadline” then you can use some of your sponsorship to pay for the costs associated with your challenge - your charity pays the costs associated with your challenge and you get to take part in your challenge for free.

The sponsorship requirement is defined by your charity and is dependent on the costs associated with your challenge - the higher the cost the more you are required to raise. You will be informed on registration which of the following two fundraising methods you are required to follow:

Specified Fundraising: You are required to raise at least the cost of your challenge in offline (cash) donations. These cash donations are then to be used to pay for the cost of your challenge. The remaining sponsorship can either be raised online or offline (cash) and then passed to your charity.

Unspecified Fundraising: You can raise the sponsorship requirement in any way you like (online or offline). If you raise the sponsorship requirement by the sponsorship deadline then we send an invoice for the costs associated with your challenge to your charity and your charity will pay for the cost of your challenge.

Tags: payments, challenges, self funded, sponsorship funded,