At RW Travel & Events Ltd. (of which Choose a Challenge is a trading name), we recognise that your privacy is of vital importance. We endeavour to protect all of our user’s information through compliance with the Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act 1998 and the Electronic Communications Regulations 2003.
References to 'Choose a Challenge', including 'we', 'us' and 'our', refer to RW Travel & Events Ltd. (UK company no. 06709179), under its trading name Choose a Challenge.
What information do we collect?
When you contact Choose a Challenge regarding our challenges, register onto one of our trips, register to receive our email newsletters, attend one of our information meetings, or apply to work with Choose a Challenge, you will be asked to provide us with personal information. What information we hold about you will depend on how you have interacted with us, but may include:
- your name, date of birth, email address, physical address, phone number, passport details, medical information, dietary requirements, travel insurance details (as applicable);
- information about which of our products and services you have purchased from us or enquired about in the past, together with any additional information relevant to your bookings or enquiries; and:
- any additional information provided to us by yourself, partners or third parties.
When you register with us, you agree that any information you provide to us about yourself upon registration or at any time is true.
How do we collect your information?
Much of the information we receive about you is directly from you yourself, when you make a booking, request information from us, register your interest, attend an event, enter a competition, use our website, or connect with us via social media.
We may also receive information about you from third parties with whom you have interacted in relation to your booking or registration of interest with us, including partner charities, ground suppliers and social media channels.
Why do we collect, use, hold and disclose your information?
When you provide Choose a Challenge with your personal information such as your name, mobile number, email address, medical information or passport details, we may use such information to:
- respond to your enquiries;
- manage our relationship with you, including itinerary correspondence and complaint handling;
- send you newsletters or other information that you request;
- process your job application;
- administer goods/services associated with your registration.
Web-based behavioural data collected via cookies is used to optimise our web-based products including social media, website and listings.
Who might your information be shared with?
Where you provide your personal information upon registration to one of our challenges, we will disclose limited personal information to relevant third parties in order to provide you with the services you have purchased, with your consent - namely, your chosen charity and our ground suppliers.
When you make a registration on one of our challenges, we process and disclose your data to provide you with the services you have purchased from us, and occasionally to re-market our products to you. This may include providing airlines and suppliers with the data required to make bookings on your behalf, or providing charity partners with your name and contact information to support your fundraising.
Your preferences and rights
Under the terms of the Regulation (EU) 2016/679 (General Data Protection Regulation), you have the right to view your personal data at any time, or revoke your consent to usages of your personal data, by informing us that you do not wish to receive further communications from Choose a Challenge or any partners with whom we cooperate. You also have the right to information regarding where and how your data is stored, and for how long.
Information submitted over the internet cannot be guaranteed to be 100% secure, and as a result we cannot ensure or warrant the security of personal information you submit to us during transmission, and you do so at your own risk.
Where you have provided your personal information to Choose a Challenge, you may also receive other mailings relating to Choose a Challenge that may be of interest to you, unless you have indicated your wish not to receive such content by opting out. Opportunities to opt out are presented with each new communication (e.g. as an 'Unsubscribe' button on an email).
Per the terms of the Regulation (EU) 2016/679 (General Data Protection Regulation) in most cases for our participants, our lawful basis for processing your data is in order to fulfil our contractual obligations to you. As far as possible, we also endeavour to obtain your consent for the processing of your data. If we have collected your data via means other than a completed trip registration, then we will provide you with a positive opt-in to give you genuine control over your data.
If you decide at any time that you no longer wish to receive communications from Choose a Challenge, or if any of the information we hold about you is incorrect or out of date, we will always respect your wishes and will remove you from our mailing list or update its records; please inform us by emailing firstname.lastname@example.org.